The All-in-One Operating System for Modern Pet Care Businesses
From vet clinics to grooming salons, boarding centers to pet retail — streamline operations, delight customers, and grow your business with one powerful platform.
Get a DemoSee the platformBuilt for veterinarians, groomers, front desk staff, pet parents, and business owners
The Problem
Pet care businesses are struggling to keep up
The result? Lost time, missed revenue, and frustrated staff and customers.
Fragmented Tools
Separate apps for appointments, billing, medical records, and inventory — none of them talking to each other.
Manual Processes
Paper-based workflows and manual data entry lead to costly errors, missed follow-ups, and duplicate work.
Poor Visibility
No single view of daily operations or business performance. You're flying blind on revenue and utilization.
Disconnected Experiences
Customers experience friction at every touchpoint — from booking to billing to follow-up communication.
The Platform
Three products. One operating system.
Everything below is built and running on the same records — an AI employee at the front desk, the practice management core behind it, and one inventory for everything the hospital consumes.
AI Receptionist
Faith answers every call and WhatsApp, 24/7 — in the caller’s language — and leaves an auditable trail.
- Books, reschedules & takes refill requests on the phone
- Recognises returning clients and their pets
- English, Mandarin & Malay with stored translations
- Hands over to your team when it matters
- Every call in your inbox: recording, transcript, category
Practice Management
Patients, schedule and billing on one canonical record — what the vet writes, the front desk and the AI see.
- Patient records & EMR with SOAP visits and vaccinations
- Day sheet by vet and room, from requested to completed
- Invoices, GST and payments without retyping
- One login for the whole team
Inventory
Every consumable in the hospital on one ledger — medications, clinical supplies and facility stock, replenished before they run out.
- Par-level replenishment across store room, rooms & wards
- Suppliers & one-click draft purchase orders
- Batch & expiry tracking with first-expiry-first dispensing
- Digital controlled-drug register with witness sign-off
- Blind cycle counts that put a number on leakage
Inventory
Every consumable in the hospital — counted, replenished, and billed
Syringes and sutures, kibble and ketamine: one stock ledger for everything the practice consumes, across the store room, treatment rooms and wards — so nothing runs out mid-procedure, nothing expires unseen, and nothing leaves the consult room unbilled.
Never run out
Reorder points per item and par levels per location: what's short becomes a draft purchase order grouped by supplier, and what's low in a room becomes a restock pick list. Receiving books batches, expiry dates and costs in one step.
The pharmacy pillar
A digital controlled-drug register with running balances, witness sign-off and an audit-ready print view — retire the paper CD book. Batch and expiry tracking dispenses first-expiry-first and answers a recall's "which patients received lot X?" in seconds.
Every use accounted for
Prescriptions on the visit land charges on the invoice automatically, a two-tap log captures consumables used without a sale, and blind cycle counts value the variance — so the gap between bought, billed and on-hand finally has a number.
How It Works
Up and running in four simple steps
From setup to scale — PawOS grows with you at every stage.
Set Up Your Business
Configure services, staff, pricing, and workflows in minutes. No technical expertise required.
Run Daily Operations Seamlessly
Manage bookings, records, billing, and inventory from one unified dashboard.
Engage Customers Effortlessly
Automate reminders, updates, and communication so no customer falls through the cracks.
Track & Grow
Monitor KPIs and optimize performance with real-time insights that drive smarter decisions.
Value Proposition
Real results for real businesses
PawOS customers see measurable improvements across every dimension of their operations.
40%
Less Admin Time
Automate manual tasks and free your team to focus on what matters — the animals.
25%
More Bookings
Optimize scheduling and reduce missed appointments with smart reminders.
4.9★
Customer Satisfaction
Deliver seamless digital experiences that keep pet parents coming back.
∞
Locations Supported
Scale to multiple branches without adding operational complexity.
Who It's For
Every type of pet care business
Whether you run a solo grooming studio or a multi-location veterinary group, PawOS scales with you.
Veterinary Clinics & Hospitals
Full clinical workflows, from SOAP notes to billing — all in one place.
Learn more →Boarding & Daycare Centers
Capacity management, check-in automation, and parent notifications.
Learn more →Multi-Service Pet Care Chains
Centralized control across every location, every service line.
Social Proof
Trusted by pet care professionals
Join hundreds of businesses running smarter with PawOS.
"PawOS cut our admin time by 40%. Our front desk staff used to spend half the day on phone calls and paperwork — now they focus on clients walking through the door."
Dr. Sarah ChenOwner, Paws & Claws Veterinary Clinic
"I went from three different apps to one. My groomers know exactly what each dog needs, every booking is organized, and I never miss a no-show thanks to the automated reminders."
Marcus RiveraFounder, The Fluffy Spa Grooming
"Managing five stores used to feel impossible. With PawOS, I get a real-time view of inventory, staff, and sales across all locations from a single dashboard. It's a game changer."
Priya NairOperations Manager, Happy Tails Pet Stores (5 locations)
Get Started Today
Transform Your Pet Care Business Today
Join the next generation of pet care providers who are running smarter, faster, and more customer-centric operations.
Get a DemoNo credit card required. Free 14-day trial.
Cloud-based & accessible anywhere · Secure, encrypted data management · Scales with your growing business. Dive deeper into the AI Receptionist, Practice Management and Inventory.