AI Receptionist
An AI employee at your front desk, on every call
Faith answers your phone and WhatsApp around the clock — books, reschedules, takes refill requests, recognises returning clients and their pets, and escalates to a human the moment it matters. Every call lands in your inbox with a transcript.
Get a DemoSee the full platformEvery call answered, every message handled
Faith isn't a phone tree or a chatbot — she's an AI staff member who works your front desk: she holds a conversation, uses your real schedule and records, and leaves an audit trail your team can review.
Books, reschedules, cancels
Appointments made against your live schedule and branch hours — not a message pad. Same-day requests, vet preferences and multi-pet families handled in one call.
Knows your clients
Returning callers are recognised by number; Faith greets them by name, sees their pets on file — personality, temperament, medical notes — and speaks about them like a colleague would.
Speaks the caller's language
Faith detects the language mid-call and converses fluently — English, Mandarin and Malay today — with every conversation stored alongside an English translation for your team.
WhatsApp, natively
She sends clinic info and location pins during a call, moves a struggling phone conversation to WhatsApp with one tap, and takes bookings in chat too.
Hands over to humans
When a caller asks for a person or a case needs judgement, Faith transfers the call to your team's escalation number for that branch — she never traps a client in AI.
Everything on the record
Every call lands in your inbox with recording, transcript, translation and an intent category — so the owner can audit the front desk the way they'd review any employee.
Tested like an employee, not shipped like a demo
Before Faith answers your clients, she answers ours: an adversarial tester agent phones her with difficult, messy, multilingual scenarios, and scenario benchmarks score her tool discipline and language behaviour over time. You get a receptionist that has already survived the worst callers we could build.
Hear it for yourself
The fastest way to evaluate Faith is to call her. Ask for a demo and we'll put her on the line with your clinic's real services and schedule.
Get a DemoFaith works from the same records as the rest of PawOS — see Practice Management for the patient records and schedule she books into, and Inventory for how refill requests she takes become dispensed, billed prescriptions.