Practice Management
The clinical record and the front desk, finally in one place
Patients and medical records, the day's schedule, and billing — running on one canonical record, so what the vet writes, the front desk sees, and the AI receptionist knows.
Get a DemoSee the full platformThe modules, on one canonical record
Most practices run a PIMS, a calendar, a billing tool and a message pad that don't agree with each other. PawOS keeps one record of clients, pets, visits and invoices — and every module, human or AI, works from it.
Records that follow the pet
Owners and pets with full history: visits in SOAP format, vaccinations, weight, temperament and medical notes. What the vet writes in the consult is what the front desk — and Faith — see on the next call.
The day sheet, live
Appointments by vet and room, from requested through arrived, in-progress and completed. Bookings made by phone, WhatsApp or the front desk land on the same board.
Invoices without retyping
Services and dispensed items become invoice lines; GST is handled at issue time; payments by cash, card or PayNow roll up automatically. Issue, collect, done.
Stock that moves with the work
Consumables and medications decrement when they're invoiced, with a full movement ledger behind every number — and a growing pharmacy module on top.
Built to replace the stack, not sit beside it
PawOS is the system of record. That's why the AI receptionist actually works: she isn't integrated with your PIMS over a brittle bridge — she and the PIMS are the same system. Every module we add (prescriptions, labs, scribe) lands on the same record, with the same auditability.
- One login for the whole team — front desk, vets, and the owner's view of the business.
- Every AI action is attributable and reviewable, like any staff member's work.
- Migration from your current PIMS is our problem, not yours — we import at switch time.
See your clinic's Monday on PawOS
Bring us a typical day — we'll show the whole loop: the 8am call Faith answers, the visit note, the invoice, and the stock it decremented.
Get a DemoExplore the other pillars: the AI Receptionist that fills this schedule, and Inventory for stock, prescriptions and controlled-drug compliance.